“Kirsty showed huge compassion and empathy to both myself (learning disability care home manager) and the family of the resident who passed. She was kind and genuinely showed interest in the life of the person we lost. She made an effort to speak to fellow residents of the lady we lost to get a better idea of the person she was and this in turn gave our residents a chance to talk about their friend and feel involved in her farewell thus helping them with closure and understanding. M would have been extremely happy with the send off she had and the superb job you did Kirsty, thank you x” – A – Kingsdown Crematorium, Jan ’25
 
“Kirsty was very engaged with the family from the preliminary meeting. She listened carefully and made detailed notes. At the ceremony she had chosen words that were properly appropriate and set a perfect tone. It was exactly the right balance between recognising sadness and shock and celebrating my sister’s life. We were very grateful to her.” – D – West Berkshire Crematorium, Jan ’25
 
“Such a perfect farewell thanks to your empathy. Thank you.” – N – West Berks Crematorium, Jan ’25
“We just wanted to thank you for the great service and send off you gave Mum. We have had many positive comments from people about the service and you in particular.” – S – West Berks Crematorium, Jan ’25.
“Thank you so much for such a wonderful service, it captured what my Nan was like brilliantly” – A – Kingsdown Crematorium, Jan ’25.
Just want to thank you so much. All my family and friends thought the funeral was lovely and for N and myself it was perfect.  My mum was so loved by us and you helped make the farewell so much easier for us all.” – M – North Wilts Crematorium, Jan ’25
Kirsty listened carefully and took copious notes about my wife’s life and experiences.  Everyone that I spoke to said she did an excellent eulogy.” – A – North Wilts Crematorium, Dec ’24
“A few words to thank you for your narration of mum’s life.Every one said what a wonderful service you performed for us – thank you again.” J – North Wiltshire Crematorium, Dec ’24
“I just wanted to email to say thank you so, so much for yesterday. You guided us through a really tough day and made it as beautiful as possible.” – L – Kingsdown Crematorium, Nov ’24
“Our son’s funeral was beautiful.  There were over 200 guests who all greeted us outside afterwards to say that the send off was the best they’d ever attended.  You were an incredibly large part of that, without any doubt.  You took the time to get to know our late son, us as his parents, his ex partners and his children.  You guided us through the whole process and kept us informed every step of the way, making sure we fully understood every aspect of the ceremony, which was important for the little ones.  It all came together beautifully and we’re very grateful.”  – S – Kingsdown Crematorium, Nov ’24
“You made a difficult funeral go very smoothly – working with you was a pleasure.  Thank you for gently reminding us what needed to be done when we couldn’t think straight.” – C – Kingsdown Crematorium, Nov ’24.